Privacy Policy

Thanks for visiting Visual Amplifiers (“ Vamp”, “ we,” or “ us”), whether you’re here from our website ( https://vamp.me or https://vamp.com/), any related websites, or through our app (or wherever else a link to this Privacy Policy has been supplied) ( “Services”).

This Privacy Policy ( “Policy”) applies to our Services, and sets out:

• information we gather from your use of the Service;
• how we use the information gathered through the Service;
• how we protect that information; and
• your rights in relation to that information.

The information referred to above which we collect, use and protect includes information or an opinion that relates to you as an identified, or identifiable natural person (“ Personal Information”).

Through using our websites or our app, or any other aspect of the Service, you accept that we will gather and use your Personal Information as set out in this Policy and agree to the practices set out in this Policy.

1) How do we collect your Personal Information, and what do we collect?

Vamp generally collects the following categories of Personal Information in the following manners:

• Information you volunteer– you may provide Vamp with your Personal Information voluntarily. If you sign up for a user or client account with Vamp through our Services (a “ User”), you may provide Personal Information such as your name, gender, date of birth, email address, mailing address, phone number, password and payment information (such as your PayPal account). If you simply visit our websites or wish to make an enquiry ( “Visitor”) you may also volunteer similar Personal Information through posting a message, using a feedback form or other feature;
• Automated information – as a User or Visitor to our websites or apps ( “Vamp App”), we may automatically record certain Personal Information. Our servers automatically track, and we use technology such as cookies to log Personal Information, such as your IP address, operating system, device address, web-browser or device type, when and how long you spent on our websites and how you use our Services. Generally using links in any of our Services will cause your Personal Information to be logged as well. We use cookies in order to improve and customise your further use of our Services. These can always be disabled by you on your devices. The vamp.com website works differently: it does not use cookies, and section 12 explains exactly what it records; and
• Platform integration – you may use our Services in conjunction with a related third-party service. For example, in signing up as a User, you may authorise us to connect with a third-party service such as Instagram or blog platform (for influencers) or other management service (for clients). In doing so, you authorise us to access Personal Information that may have been collected by those third-party services, and to use it in accordance with the Policy. Those third-party services will have their own policies around the collection of information and you should make yourself aware of their terms.

2) Information we don’t collect and sensitive information

As a general rule, we will not collect and store Personal Information that is not necessary for us to carry out our Services or operate our business.

We do not collect any sensitive information, such as your health data, political or religious views, sexual orientation or the like ( Sensitive Information), unless we have your explicit and express consent. When and if we do collect Sensitive Information, we delete it when we have used it for the specific purpose of which it was provided by you. If we do collect any of this Sensitive Information, we will advise you of why we are collecting it when getting your consent to collect it.

3) Third-party websites

Our Services might include links or click-throughs to websites, apps or other services provided by third parties. If you provide information in those places, you are providing information to a third-party, and not us. In doing that, we are not responsible for the practices of those third parties – you should take time to familiarise yourself with the policies of any third parties when providing them with your Personal Information.

4) How do we use your Personal Information?

We use your Personal Information in a variety of ways which include:

• Use of the Vamp App – we use your Personal Information to sign you up for the Vamp App as a User. We cannot sign you up to the Vamp App unless we have your Personal Information which allows us to identify you, and authorisation to access relevant third-party services which are integral to the Vamp App. Mandatory Personal Information includes your name, gender, date of birth, location, Instagram account or blog (and associated information) and your PayPal information;
• Provision of services and improvement – having your Personal Information allows us to operate. For example, having your Personal Information is key for Vamp to be in touch with you regarding services you may provide through the Vamp App, to inform you about campaigns you may be interested in orfor us to provide you with specific products and services. We also use Personal Information so we can generally provide support to Users, improve our services and the features and functionality of our websites and the Vamp App and pay you (if applicable);
• Communications – we may use your Personal Information to get in touch with you. We need your Personal Information to respond to enquiries, provide you with information that you request and generally for administrative purposes. We may also contact you for marketing and promotional purposes, which you can always opt-out of by contacting us or modifying your Account settings. We can’t contact you if we don’t have your Personal Information that would allow us to know who you are and how we can get in touch with you; and
• Tracking/cookies/analytics – we use cookies in order to customise your use of our Services. Cookies allow us to track your usage, allowing for a better, more personalised experience each time you use our Services. Our servers also automatically collect various details such as your IP address, operating system, data you access and the like, for statistical analysis and system administration. The vamp.com website does not use cookies; section 12 describes how it measures visits and how you can switch that off.

5) Privacy and Children

Vamp’s Services are not directed to children under the age of 18, and we do not knowingly collect any Personal Information from children, unless there is parental consent. If you are under the age of 18, we ask that you do not use our Services. We will delete any Personal Information relating to children should we become aware of it. Please contact us promptly if you become aware of anything that would breach our Policy in this regard.

6) How long do we retain your Personal Information?

We only retain Personal Information for so long as we actually need it in order to provide the Services. If you are a User, this usually means we will only retain your Personal Information for so long as you have an account, or for a limited period thereafter. This is all subject to our right to retain your Personal Information as necessary to comply with our legal obligations, resolve disputes and attend to trailing reporting requirements. We will endeavour to destroy or de-identify your Personal Information as early as reasonably possible if requested by you, or in the event that we no longer need it in order to provide the Services.

7) Who do we disclose your Personal Information to?

There are limited circumstances under which we may disclose your Personal Information. We may disclose your Personal Information with your express consent (and subject to any conditions of that consent), as well as in the following circumstances:

• Third party service providers – we will make disclosure to certain contractors or subcontractors or ours who provide administrative or promotional services (for example, mail processing businesses, printers, market research companies or other service providers) to help us provide the Services. Those third-party providers are only permitted under the terms of their contracts with us to use Personal Information of yours which we provide to them for the limited purposes for which we provide it and keep such Personal Information confidential;
• Brands and clients – if you are a User who is also an influencer, we may provide limited Personal Information of yours to clients who may be interested in your services for campaigns. Those clients are required by the terms of their contract with us to keep your Personal Information confidential;
• De-identified information – we may use information which is automatically collected, de-identified and/or aggregated for various purposes. We may use that information to comply with reporting obligations, for marketing purposes or to analyse usage of our Services.

8) How do we protect your Personal Information?

Vamp is committed to data security and follows the generally accepted industry standards to protect your Personal Information whenever and wherever we receive it and when we use or transmit it. Our safeguards may include a mixture of physical protection where appropriate, as well as firewalls, password protection, two-factor authentication and SSL technology when data is transmitted over the internet. We also regularly monitor and review our security and related procedures in order to best secure your Personal Information.

Ultimately, any internet-transmitted data is subject to a risk of data breach and we cannot and do not guarantee that any Personal Information you provide to us is 100% secure or free from access, alteration or destruction. If you do provide us with your Personal Information, you do so at your own risk. If you feel this risk is unacceptable, please do not provide us with your Personal Information and discontinue your use of the Services.

If our data security is breached, we will inform all relevant authorities in accordance with applicable laws.

9) Your choices regarding your Personal Information

You have the right to:

• Access and/or take your Personal Information – we keep your Personal Data in a portable, machine-readable format which readily allows us to provide you with access to your Personal Information. You can ask for a copy of your Personal Information. That notwithstanding, we may require you to comply with certain procedures before we allow access to or amendment of your Personal Information to ensure the integrity and security of information that we hold. Depending on the nature of your request, this may include verifying your identity to our satisfaction to ensure the integrity of your Personal Information;
• Delete, change and/or correct of your Personal Information – you may update, correct or ask us to erase or delete some, or all of your Personal Information at any time through your account settings in the Vamp App or through the Services generally. We will update that Personal Information quickly but may retain backups for the purposes of archiving, fraud prevention, abuse or satisfaction of obligations, or where we otherwise reasonably believe we have a reason to do so. If you believe that you are unable to update, correct or delete any Personal Information you have provided to us in the manner described above, then please contact us. If you delete your User account, your Personal Information will also be deleted by us. If your Personal Information is obtained through your authorisation of a third-party integration, you will need to either modify permissions, or deal with your Personal Information through that third-party platform, if you do not wish us to have access to it; and
• Object to, limit or restrict use of your Personal Information – at any time, you may object to the processing of your Personal Data, on legitimate grounds, except if otherwise permitted by applicable law. You may also make complaints to the relevant data protection authority.

We may refuse to allow access or to amend your Personal Information if we are legally required or entitled to do so. Please be aware that if you ask us to delete or not process your Personal Information in a certain manner, we may not be able to provide the Services to you or allow you to use the Vamp App.

We will take reasonable steps to ensure that the Personal Information that we collect is accurate, up-to- date and complete and the Personal Information we use and disclose is accurate, up-to-date, complete and relevant. If we are satisfied that any Personal Information we hold about you is inaccurate, out-of- date, incomplete, irrelevant or misleading, we will amend our records accordingly.

Please note that you may opt-out of promotional and marketing communications without consequence by contacting us, using the “opt-out” function for emails or changing your account settings.

10) Data Transfers

We may transfer, store and process Personal Information through our centralised database in the United States and Belgium and use the assistance of third-party service providers based. Data security and privacy in Australia is in part governed by the Australian Privacy Act, which we adhere to.

We comply with all GDPR requirements relating to transfer of Personal Information out of the European Economic Area (“EEA”).

11) Laws which bind Vamp

• EU GDPR– Vamp’s UK and EU operations are currently headed by Visual Amplifiers Limited (UK) ( Vamp UK). Vamp UK and other entities in our group, including Visual Amplifiers Limited (Australia) ( Vamp Australia) are committed to upholding the terms of the European Union’s General Data Protection Regulation EU 2016/679 (“ GDPR”).

Vamp UK is a data controller for the purposes of the GDPR, while Vamp Australia is both a data controller and data processor. Both Vamp UK and Vamp Australia are subject to the relevant requirements of those roles as set out in the GDPR.

• Australian Privacy Act–Vamp Australia is an “APP Entity” for the purposes of the Australian Privacy Act 1988 (Cth) (“ Privacy Act”) and is subject to the Australian Privacy Principles contained in the Privacy Act. Vamp Australia is committed to complying with the Privacy Act in all of its dealings with your Personal Information. Vamp Australia is not subject to any general exemptions under the Privacy Act in relation to its acts or practices.

12) The vamp.com website

This section describes the vamp.com website in particular. The rest of this Policy applies to our Services as a whole, including the Vamp App. Where the website works differently, this section applies.

• Cookies and browser storage. The website does not use cookies for analytics or advertising, does not track you across other websites, and does not run advertising pixels. It uses your browser’s storage in only three ways: our bot protection may store what it strictly needs to confirm you are not an automated visitor; a short-lived note of how you arrived, described below; and, if you switch analytics off, a record of that choice.
• How you arrived. When you open the website in a browser tab, we keep a note in that tab’s session storage of the website that referred you (its address only, without any search terms or other query) and of the page you landed on, including any campaign tags in its address (such as utm_source). Advertising click identifiers and email tracking tokens are removed before the note is kept; if the link you followed carried one (adverts do, and Facebook and Instagram add one to ordinary links too), the note records only which advertising network it came from (for example Google, Meta or LinkedIn), never the click identifier itself. No note is kept for a tab you open from another page of the website. It stays in your browser and is deleted when you close the tab (some browsers restore it if you reopen a closed tab). It is only sent to us if you submit a form, as described under “Forms and enquiries” below.
• Website analytics. We use Cloudflare Web Analytics to count page views and understand which pages are useful. A small script provided by Cloudflare (from static.cloudflareinsights.com) records the page, the referring website, your browser and device type, your approximate country and how quickly the page loaded. It does not use cookies or any identifier, and reports only in aggregate, so it does not identify you individually. We also produce aggregated daily traffic counts from Cloudflare’s request records, covering the page, referring website, campaign tag, whether the visit came from an advertising click (but never the click identifier itself), approximate country, browser type and whether a request looks automated. These counts contain no IP address or other identifier, and we keep them to compare traffic over time. When you download one of our reports through the form on the website, the download link carries a fixed label saying it came from the website, so that these counts can tell website downloads apart from downloads through our emails, newsletters or a shared link. The label is the same for everyone and says nothing about you. Report downloads are only ever counted in aggregate, and we never match a download to the form you completed. Cloudflare deletes the underlying request records within about 30 days.
• Short links. Links we share in our social media profiles and posts, our emails and our email signatures may go through a vamp.com/go/ short link. It takes you on to the page with a general campaign label added to its address, saying where the link was shared (for example, our Instagram profile or a team member’s email signature) and never anything about you. Any advertising click identifier or email tracking token on the link is removed on the way. The label is counted in the aggregated daily counts and forms part of the note of how you arrived, both described above. Short links set no cookies.
• Server request log. When our web server answers a request itself rather than serving a stored page, for example an address that no longer exists, a retired page, one of our short links or a form submission, it records one entry about that request. For a page request this is the page address (without anything after a “?”), the response code, the domain of the website that linked to it (and, for a link within our own website, the linking page), any utm_source, utm_medium and utm_campaign tag, which advertising network a click came from (never the click identifier itself), your approximate country, the network operator (named only for hosting, cloud, web crawler and security networks; any other network is recorded only as a consumer network, together with its network number), a browser family such as “Chrome”, and technical signals of whether the request looks automated or was a browser fetching a page ahead of a click. For a form submission it records only the form, the outcome (accepted, or the reason it was rejected, such as an email domain that cannot receive mail, and any technical fault in passing it to our customer relationship management system), the resource requested and, for a rejected submission only, your approximate country; never your email address or anything else you typed. The log uses no cookies and keeps no IP address, no identifier and no full description of your browser. We use it to find broken links, to filter out bots, scanners and spam, and for aggregate statistics. Cloudflare stores it for us and deletes each entry automatically after 3 months. If your browser sends a Global Privacy Control signal, we record only the page address and response code (or, for a form, only the form, the outcome and the resource requested). You can object to this log at any time by emailing privacy@vamp.me.
• Interaction counts. We count a few interactions on the website as anonymous totals: opening the report download form, clicks on links to our contact page, clicks on links to other websites (we record only the other website’s domain), and checks in our forms that stop a submission before it is sent (we record only the reason, such as a mistyped email domain, never what you typed). Each count holds only the page address, the kind of interaction and that one detail. There are no cookies and no identifier, and no IP address, location or browser details are stored with them. Cloudflare stores the counts for us and deletes them automatically after 3 months. They are not sent if you switch analytics off using the control at the end of this page, or if your browser sends a Global Privacy Control signal.
• Your choices. You can switch off website analytics, the note of how you arrived, the report download label and the interaction counts for your browser using the “Analytics choices” control at the end of this page, which is also linked from the website footer. We treat a Global Privacy Control signal from your browser as the same choice. The aggregated daily counts made from Cloudflare’s request records and the server request log contain no identifier, so that control does not apply to them (a Global Privacy Control signal does limit the server request log, as described above); you can object to them, or to any other processing described here, by contacting us using the details in section 14.
• Why we do this. We rely on our legitimate interest in understanding how our website is used and which websites and campaigns bring us enquiries, and in keeping it working and free of abuse. The aggregated counts do not identify anyone. The note of how you arrived is kept with your enquiry record for as long as we keep that record (see section 6).
• Hosting and security. The website is hosted and protected by Cloudflare, which processes technical request information such as your IP address in order to serve pages and to block automated abuse. Cloudflare also keeps technical logs of the requests our web server handles itself, which may include your IP address, for up to 3 days so that we can investigate faults. Our forms use Cloudflare Turnstile to distinguish people from bots.
• Forms and enquiries. If you complete a form on the website, the details you provide, such as your name, email address, telephone number, country and, where relevant, the resource you asked for, are sent to HubSpot, our customer relationship management provider, so that we can respond to you. With them we send the page you completed the form on and, unless you have switched analytics off, the note of how you arrived described above, so that we know which website, campaign or page brought you to us. From the note of how you arrived we also record a broad description of how you found us (for example a search engine, an AI assistant, social media, email, an advert, another website or directly), keeping both how you first found us and how you most recently arrived, and we keep a list of the resources you have requested. If your enquiry leads to a proposal or a contract, we also keep that broad description of how you first found us on the record of that deal, so that we can see which channels lead to business.
• Checking your email address. When you submit a form we check whether the domain of your email address is able to receive mail, so that a mistyped address does not silently stop us replying to you. Only the domain is checked, never the address itself. For sales enquiries we also look up, from public domain registration and website records, when your email domain was registered, whether it has a website and where that website redirects, and combine this with the budget you give us into a risk indicator that we record with your enquiry in HubSpot. This helps our team spot look-alike domains that impersonate real brands before replying; it never blocks or rejects an enquiry.
• Marketing email. We send marketing email only where you have asked us to. You can withdraw that at any time using the unsubscribe link in any message, or by contacting us using the details in section 14.

Cloudflare and HubSpot act as our service providers for the purposes described above, and disclosures to them are covered by section 7.

13) Updates to the Policy

We may update the Policy from time-to-time. If we do so, we will inform all Users at the time of its update, indicating the date of revision. Any continued use of the Service after that time will be subject to the updated Policy notified to Users.

This Policy was last updated on October 23, 2026.

14) Contacting us

If you wish to correct Personal Information, have your Personal Information deleted, or if you wish to make an enquiry or believe your privacy rights have been infringed upon, please contact our Privacy / Data Protection Officer at:

Attention : Privacy / Data Protection Officer

Visual Amplifiers

The Commons, 388 George Street

Sydney NSW 2000.

AUSTRALIA

Email us

We will aim to respond to any query, complaint or request within a reasonable time (usually within 48 hours). If your query, complaint or request is extensive, we may require more time than usual to respond.